SERVICES
Inbound & Outbound
Handle customer support, product inquiries, order processing, appointment booking, telemarketing, lead generation, follow-ups, and survey calls.
Administration & Reporting
Covers HR & staffing, shift planning, payroll, KPI monitoring, CRM/system setup, daily operations, reporting, and compliance.
24/7 Multilingual Support
Live support agents available around the clock, fluent in major languages, across phone, email, chat & social media – with smart scripts, ticketing & escalation.
AI, Tools & Automation
Use of chatbots, IVR systems, voice-to-text tools, plus platforms like Zoho, HubSpot, ClickUp, and RingCentral for automation and performance.
Experienced & Qualified Staff
Our Team is Your Team
Our call center agents are highly trained, multilingual, and tech-savvy.
They are experienced in sectors like retail, healthcare, telecom, and guided by certified supervisors and QA analysts.
OUR EXPERTS
Global Clients Served
Serving clients across multiple regions with multilingual teams.
Multi-industry Experts
Skilled professionals across various sectors like healthcare and eCommerce.
Certified & Supervised Team
QA-monitored, trained, and certified agents.
Proven Track Record
Dozens of delivered projects with proven KPIs and SLA adherence.
